Terms and Conditions.
Welcome to sendify. By using our platform, you accept these terms and conditions. Please read this document carefully before using the service.
Acceptance of terms
By downloading, installing or using sendify, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you must not use the platform.
Service description
sendify is a desktop application that enables bulk messaging via WhatsApp. The platform serves as a tool that facilitates communication between businesses and their customers.
sendify is compatible with Windows, Linux and Mac, and operates directly from your device without storing your campaigns or databases on external servers.
Acceptable use
By using sendify, you agree to:
- Use the platform only for legal and legitimate purposes
- Not send spam, offensive, illegal content or content that violates third-party rights
- Respect WhatsApp's usage policies and data protection laws
- Obtain recipients' consent before sending them messages
- Not use the platform for fraudulent or deceptive activities
- Not attempt to compromise the security of the application
sendify reserves the right to suspend or cancel your account if it detects improper use of the platform.
User responsibility
You are solely responsible for:
- The content of the messages you send
- The databases you use
- Compliance with data protection laws in your jurisdiction
- Obtaining the necessary consents from your contacts
- Maintaining the security of your account and password
sendify is not responsible for misuse of the platform or consequences arising from sending unauthorized messages or inappropriate content.
License
sendify grants you a limited, non-exclusive, non-transferable and revocable license to use the application in accordance with these terms.
You may not:
- Copy, modify or distribute the application
- Reverse engineer the software
- Resell or sublicense access to sendify
- Use the platform to develop competing products
Subscription and payments
sendify offers a free 7-day trial period. After this period, you must subscribe to continue using the platform.
Billing: Payments are processed monthly and renew automatically until you cancel your subscription.
Cancellation: You can cancel your subscription at any time. No refunds are issued for partial unused periods.
Price changes: sendify reserves the right to modify prices with 30 days' prior notice.
WhatsApp blocks and limitations
sendify implements best practices to minimize the risk of blocks by WhatsApp. However, we cannot guarantee that your number will not be blocked, as this depends on Meta's algorithms and policies.
We are not responsible for blocks, suspensions or restrictions imposed by WhatsApp on your account. It is your responsibility to use the platform responsibly and comply with WhatsApp's policies.
Service availability
We make our best effort to keep sendify available at all times, but we do not guarantee uninterrupted operation. Interruptions may occur due to maintenance, updates or circumstances beyond our control.
We are not responsible for losses or damages resulting from temporary service unavailability.
Intellectual property
All intellectual property rights to sendify, including the software, design, logos and content, belong to sendify and are protected by intellectual property laws.
You retain all rights to your data, messages and databases. sendify claims no rights over your content.
Privacy and data protection
The handling of your personal information is governed by our Privacy Policy, which forms an integral part of these terms.
Limitation of liability
sendify is provided "as is" without warranties of any kind. To the extent permitted by law, we will not be liable for:
- Indirect, incidental or consequential damages
- Loss of data, revenue or profits
- Service interruptions
- WhatsApp account blocks or suspensions
- Actions of third parties, including Meta/WhatsApp
Our maximum liability is limited to the amount paid for your subscription in the last 12 months.
Service modifications
sendify reserves the right to modify, suspend or discontinue any aspect of the platform at any time, with or without prior notice.
We strive to continuously improve the service, and updates may include new features or changes to existing ones.
Termination
You can cancel your account at any time from the platform settings or by contacting support.
We may suspend or cancel your account if you:
- Violate these terms and conditions
- Use the platform fraudulently or illegally
- Do not pay your subscription
- Represent a risk to the platform or other users
Changes to terms
We may update these terms and conditions occasionally. We will notify you of any important changes by email or through a notice on the platform.
Continued use of sendify after changes constitutes your acceptance of the new terms.
Applicable law and jurisdiction
These terms are governed by the laws of Mexico. Any dispute related to these terms will be resolved in the competent courts of Mexico.
Contact
If you have questions about these terms and conditions, contact us:
- Email: jovan.lopez@sendifyevst.com
- Website: sendifyevst.com
By using sendify, you declare that you have read, understood and accepted these terms and conditions.